Return & Refund Policy
Returns & Refunds
Your satisfaction is important to us. If you're not completely happy with your purchase, we're here to help.
Return Window
Returns may be requested within 14 days of receiving your order.
Return Eligibility
To be eligible for a return, your item must:
- Be unused and in its original condition.
- Include the original packaging whenever possible.
- Not be marked as a final sale or non-returnable item.
Non-Returnable Items
For health, hygiene, and safety reasons, certain personal care, beauty, wellness, and consumable products may not be eligible for return once opened or used.
Refunds
Once your returned item has been received and inspected, we'll notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Please allow several business days for your bank or payment provider to process the refund.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the item so we can resolve the issue as quickly as possible.
How to Start a Return
To begin a return request, please contact our customer support team through our Contact Us page. We'll provide instructions and assist you throughout the return process.